Shipping and Returns

Free Shipping & Free Returns Policy (U.S. Customers) - SCANDINAVIAN DUVET

At SCANDINAVIAN DUVET, we believe in bringing the comfort and simplicity of Scandinavian design to your bedroom. That's why we're delighted to offer Free Shipping and Free Returns to all our customers within the United States.

Free Shipping:

• Eligibility: This policy applies to all orders shipped to addresses within the 50 United States.
• Shipping Method: We will select the most efficient and reliable shipping method for your order, typically using [Specify Carrier(s) like FedEx, UPS, USPS].
• Delivery Time: Estimated delivery times will be provided during checkout and may vary depending on your location and product availability. We aim to process and ship your order within [Number] business days.
• Tracking: You will receive a tracking number via email once your order has shipped, allowing you to monitor its progress.

Free Returns:

• Eligibility: This policy applies to all duvet purchases shipped to addresses within the 50 United States.
• Return Window: You have 30 days from the date of delivery to initiate a return.
• Condition of Returned Items:
  • Items must be returned in their original condition, unused, and with all original packaging (including tags and inserts).
  • We reserve the right to refuse returns that do not meet these criteria.
• Return Process:
  1. Initiate a Return: Visit our website's "Returns" page or contact our customer support team at [Email Address] or [Phone Number] to request a return authorization.
  2. Receive Return Label: We will provide you with a prepaid return shipping label via email.
  3. Package Your Return: Carefully package the duvet in its original packaging.
  4. Ship Your Return: Affix the prepaid return label to the package and drop it off at the designated carrier's location.
  5. Refund Processing: Once we receive and inspect your returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method.
• Exchanges: If you would like to exchange your duvet for a different size, color, or style, please contact our customer support team. We will guide you through the exchange process.
• Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no cost to you.

Important Notes:

• This policy applies only to orders shipped within the 50 United States.
• We reserve the right to modify or terminate this policy at any time without prior notice.
• For any questions or concerns regarding our Free Shipping and Free Returns policy, please contact our customer support team.

SCANDINAVIAN DUVET - Experience the Simplicity of Comfort.